Lloyds Banking Group - Customer Support - Stratford

Lloyds Banking Group

Stratford, London, United Kingdom
Base: £29,920 - £30,670; bonus/equity: annual perf...
Fully remote
12 months customer service experience
Suitable home working environment
Stable/secure wi-fi connection
You’ll start in one of our branches, supporting customers side‑by‑side, then transition to working from home, handling inbound calls and helping customers through a range of channels

Job Summary

  • You’ll start in one of our branches, supporting customers side‑by‑side, then transition to working from home, handling inbound calls and helping customers through a range of channels.
  • The heart of this role is helping people through important moments — offering reassurance, guidance and practical support.
  • We offer a generous pension contribution of up to 15%, an annual performance-related bonus, private medical benefit with BUPA, and share schemes.

Matching Summary

You’ll start in one of our branches, supporting customers side‑by‑side, then transition to working from home, handling inbound calls and helping customers through a range of channels.

Salary

Base: £29,920 - £30,670; Bonus/Equity: Annual performance-related bonus; Benefits: Pension, Private Medical, Share Schemes, 22 days' holiday

Skills & Requirements

Must-have

  • 12 months customer service experience
  • Suitable home working environment
  • Stable/secure Wi-Fi connection
  • Advocates of Lloyds Banking Group products

Nice-to-have

  • People person
  • Commitment to deliver on promises
  • Going above and beyond for customers

Key Requirements

  • Minimum 12 months customer service experience
  • Suitable home working environment
  • Stable/secure Wi-Fi connection

Work Rights

Not specified

Tailored Resume

Cover Letter