It Support Engineer

BrightLocal

Valencia, Philippines
On-site
Windows operating system knowledge
Google workspace administration
Vpn management and security
BrightLocal is seeking an IT Support Engineer for their Valencia office in the Philippines, focused on providing hands-on support and maintaining a secure IT environment. The ideal candidate will have 2-3 years of IT support experience and a strong understanding of IT security practices

Job Summary

  • This is a hands-on, high-ownership IT support role responsible for keeping the Philippines office running smoothly while maintaining security standards.
  • The role involves managing infrastructure, security, and playing a key part in rolling out company-wide solutions like SSO and MDM alongside a UK colleague.
  • Success requires strong initiative, curiosity, and the ability to resolve hardware, software, and network issues quickly to minimize business disruption.

Matching Summary

Match Score: 85

BrightLocal is seeking an IT Support Engineer for their Valencia office in the Philippines, focused on providing hands-on support and maintaining a secure IT environment. The ideal candidate will have 2-3 years of IT support experience and a strong understanding of IT security practices.

Skills & Requirements

Must-have

  • Windows operating system knowledge
  • Google Workspace administration
  • VPN management and security
  • IT asset lifecycle management
  • Hardware and software troubleshooting

Nice-to-have

  • ChromeOS familiarity
  • SSO and MDM implementation experience
  • Remote workforce support experience
  • Cross-cultural communication skills
  • Proactive problem-solving attitude

Key Requirements

  • Bachelor's Degree in IT or Computer Science
  • Minimum 2–3 years of hands-on IT support experience
  • Experience supporting distributed or remote workforces

Work Rights

Not specified

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