Patient Access Representative- Hem/onc Ambulatory

st. jude children's research hospital

Main Campus, OH, United States
On-site
Excellent customer service skills
Accurate demographic and insurance information
Insurance eligibility screening
The Patient Access Representative position at St. Jude Children's Research Hospital involves greeting and registering patients, answering calls, scheduling appointments, and managing medical records. The role requires excellent customer service skills, organizational abilities, and a preference for candidates with healthcare experience

Job Summary

  • Provides excellent customer service to patients and families by applying best practices and standard operating procedures.
  • Interviews and registers patients, obtains accurate demographic and insurance information, and screens for eligibility and pre-certification.
  • Establishes and maintains open communication with all interacting departments and clinical staff.

Matching Summary

Match Score: 75

The Patient Access Representative position at St. Jude Children's Research Hospital involves greeting and registering patients, answering calls, scheduling appointments, and managing medical records. The role requires excellent customer service skills, organizational abilities, and a preference for candidates with healthcare experience.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Accurate demographic and insurance information
  • Insurance eligibility screening
  • Proficiency with current technology systems
  • Strong administrative and organizational skills

Nice-to-have

  • Ability to multi-task in a stressful environment
  • Assisting with new employee training

Key Requirements

  • High School Diploma or equivalent
  • One year of healthcare experience preferred
  • CPR certification may be required

Work Rights

Not specified

Tailored Resume

Cover Letter