Rtw Case Manager

522

Sydney, Australia
Not specified; not specified; generous employee be...
Fully remote
Extensive customer service experience
Proactive claim management skills
Stakeholder liaison capabilities
The role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey

Job Summary

  • The role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.
  • EML fosters a learning culture that invests in employees ensuring long-term career growth within a diverse team.
  • Benefits include up to 3 days of work-from-home flexibility per week after month three, plus comprehensive wellbeing programs.

Matching Summary

The role involves managing a portfolio of physical and psychological claims to help injured workers navigate their recovery journey.

Salary

Not specified; Not specified; Generous employee benefits including incentive scheme and salary reviews

Skills & Requirements

Must-have

  • Extensive customer service experience
  • Proactive claim management skills
  • Stakeholder liaison capabilities

Nice-to-have

  • Allied health background preferred
  • High level of empathy and resilience
  • Experience in disability support

Key Requirements

  • Customer service experience required
  • Allied health or case management experience advantageous
  • Strong communication and decision-making skills

Work Rights

Not specified

Tailored Resume

Cover Letter