It Service Delivery Technician

Integer

Salem, VA, United States
Fully remote
Support it hardware and software
Troubleshoot and resolve issues
Active directory user management
The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.
  • Provides outstanding service to our Associates and always exceed their expectations.
  • Our total rewards program is designed to attract, retain, and motivate associates to contribute to Integer’s success.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software; including desktops, laptops, printers, mobile devices, phones, peripherals and client software.

Skills & Requirements

Must-have

  • Support IT hardware and software
  • Troubleshoot and resolve issues
  • Active Directory user management
  • Client-side networking troubleshooting
  • Manage ticketing system queues

Nice-to-have

  • Positive customer support attitude
  • Adapt to rapid changes
  • Continuous improvement mindset
  • Experience with Mac hardware

Key Requirements

  • Associate's degree required
  • 0-3 years of experience
  • MOS, MCTS, A+, ACMT, ITIL V3 preferred
  • Experience supporting manufacturing companies preferred

Work Rights

Not specified

Tailored Resume

Cover Letter