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Danaher is seeking a Customer Service Analyst for Beckman Coulter Diagnostics in São Paulo, Brazil, to manage purchase orders and enhance customer service within the life sciences sector. This fully remote position requires a candidate with experience in customer service, international business, or supply chain management, and proficiency in advanced English and Excel.
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Job Summary
The Customer Service Analyst acts as the main point of contact for a portfolio of customers while ensuring orders are fulfilled within expected timelines.
This role is responsible for managing the RMA process in Oracle and tracking all steps until a credit note is generated if applicable.
Candidates must possess advanced English and Excel skills along with a Bachelor's degree in supply chain management or related fields.
Matching Summary
Match Score: 75
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Danaher is seeking a Customer Service Analyst for Beckman Coulter Diagnostics in São Paulo, Brazil, to manage purchase orders and enhance customer service within the life sciences sector. This fully remote position requires a candidate with experience in customer service, international business, or supply chain management, and proficiency in advanced English and Excel.
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Skills & Requirements
Must-have
3+ years Customer Service experience
International Business or Foreign Trade knowledge
Supply Chain management background
Advanced English proficiency
Advanced Excel skills
Nice-to-have
Oracle software experience
PowerBI analytics skills
Beckman Coulter Diagnostics familiarity
Continuous improvement mindset
Cross-departmental collaboration
Key Requirements
Bachelor's degree in Supply Chain Management
3+ years experience in Customer Service
Experience in International Businesses or Supply Chain
Degree in Business Administration or Production Engineering