Client Service Coordinator

Banfield

Sterling, VA, US
Base: $17.70 - $22.62 hourly; bonus/equity: not sp...
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Maximize pet visit productivity
Educate clients on wellness plans
Manage hospital finances accurately
** Banfield is seeking a Client Service Coordinator in Sterling, VA, who will enhance client interactions and ensure efficient service delivery in a veterinary hospital setting. The role emphasizes client recruitment, communication, and administrative tasks while promoting a positive environment for both clients and pets. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital to maximize the productivity of the veterinary medical team.
  • Employees receive comprehensive benefits including health insurance, retirement plans, paid time off, and three free Optimum Wellness Plans for their own pets.
  • The role involves educating clients about preventative care, Optimum Wellness Plans, and ensuring prompt service while managing accurate financial balances.

Matching Summary

Match Score: 75

** Banfield is seeking a Client Service Coordinator in Sterling, VA, who will enhance client interactions and ensure efficient service delivery in a veterinary hospital setting. The role emphasizes client recruitment, communication, and administrative tasks while promoting a positive environment for both clients and pets. **

Salary

Base: $17.70 - $22.62 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) match, paid parental leave, student debt relief for DVMs

Skills & Requirements

Must-have

  • Maximize pet visit productivity
  • Educate clients on wellness plans
  • Manage hospital finances accurately
  • Welcome clients and pets professionally
  • Complete required documentation efficiently

Nice-to-have

  • Exemplify Mars Inc. Five Principles
  • Promote hospital services actively
  • Ensure happy welcoming environment
  • Influence client referrals positively
  • Support team collaboration effectively

Work Rights

Not specified

Tailored Resume

Cover Letter