Operations Support Group Manager

Workforcity

Operations support services management
Fraud and regulatory risk minimization
Operational analytics and negotiation
The Operations Support Group Manager is responsible for managing a team to provide seamless operations support services

Job Summary

  • The Operations Support Group Manager is responsible for managing a team to provide seamless operations support services.
  • This role involves designing strategies to improve processes and reduce losses.
  • The position requires strong communication and negotiation skills to interact with senior leadership.

Matching Summary

The Operations Support Group Manager is responsible for managing a team to provide seamless operations support services.

Skills & Requirements

Must-have

  • Operations support services management
  • Fraud and regulatory risk minimization
  • Operational analytics and negotiation

Nice-to-have

  • Experience in BPO or outsourcing
  • Strong stakeholder management skills
  • Ability to improve customer experience

Key Requirements

  • 10+ years of relevant experience
  • Experience in management position related to operations
  • Bachelor’s degree or equivalent experience

Work Rights

Not specified

Tailored Resume

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