Experience with refinancing and reprogramming operations
Intermediate excel skills required
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BBVA is seeking a Front Analyst II for their collections team, responsible for managing customer portfolios and implementing collection strategies. The ideal candidate should have a background in finance or related fields, with at least one year of experience in collections and strong negotiation skills.
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Job Summary
The role involves managing an entire portfolio through proactive calls and client visits while adhering to prioritization variables and collection protocols.
Candidates will be responsible for diagnosing client needs, negotiating refinancing terms, and executing judicial transfer proposals under strict delegation guidelines.
BBVA seeks professionals who embody a collaborative spirit and prioritize customer-centric values within a diverse and inclusive global environment.
Matching Summary
Match Score: 75
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BBVA is seeking a Front Analyst II for their collections team, responsible for managing customer portfolios and implementing collection strategies. The ideal candidate should have a background in finance or related fields, with at least one year of experience in collections and strong negotiation skills.
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Skills & Requirements
Must-have
Minimum 1 year collection management experience
Experience with refinancing and reprogramming operations
Intermediate Excel skills required
Availability for client visits
Negotiation and objection handling skills
Nice-to-have
Specialization in debt collection or risk management
Prior experience in the financial sector
Background in commercial engineering or economics
Collaborative team player mindset
Focus on customer experience innovation
Key Requirements
Professional degree or final year student in Administration, Economics, Accounting, Finance, or Commercial Engineering
Minimum 1 year of experience in preventive, early, or charged-off debt collection
Experience evaluating and managing refinancing and reprogramming operations