$21.00 to $26.00 ph doe; not specified; not specif...
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Answering inbound communications
Resolving customer issues
Processing orders and returns
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Obagi Medical is seeking a Customer Service Representative to provide exceptional support to customers and field representatives in a fast-paced environment. The ideal candidate should have relevant experience in customer service, particularly in the pharmaceutical or Rx sector, and possess strong organizational and communication skills.
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Job Summary
Responsible for answering inbound communications from field reps, customers, and consumers, this person will be tasked with answering product questions, resolving issues or concerns and providing a seamless, exceptional customer and consumer experience.
Partnering across multiple departments, this person will become a subject matter expert regarding Obagi products, sales promotions and programs, and company policies relevant to physicians and other consumers.
We are Obagi. Fearless. Together.
Matching Summary
Match Score: 75
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Obagi Medical is seeking a Customer Service Representative to provide exceptional support to customers and field representatives in a fast-paced environment. The ideal candidate should have relevant experience in customer service, particularly in the pharmaceutical or Rx sector, and possess strong organizational and communication skills.
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Salary
$21.00 to $26.00 per hour DOE; Not specified; Not specified
Skills & Requirements
Must-have
Answering inbound communications
Resolving customer issues
Processing orders and returns
Handling product complaints
Working with Oracle and CRM tools
Nice-to-have
Enthusiastic and organized
Charismatic and positive attitude
Thrives in ambiguity
Adaptable to change
Key Requirements
2+ years customer service experience
Associate or bachelor's degree preferred
Prior Rx and pharmaceutical product experience preferred