Analyst 2 - Business Information Systems

The Comcast Nbcuniversal Foundation Inc

Moderate sql knowledge
Analytical mindset
Process improvement experience
The role involves triaging issues from automated daily validation processes and performing manual validation to ensure high quality and SLA delivery

Job Summary

  • The role involves triaging issues from automated daily validation processes and performing manual validation to ensure high quality and SLA delivery.
  • Employees are expected to own the customer experience by thinking and acting in ways that put customers first at every touchpoint.
  • The position requires consistent exercise of independent judgment and the ability to work nights, weekends, and variable schedules as necessary.

Matching Summary

The role involves triaging issues from automated daily validation processes and performing manual validation to ensure high quality and SLA delivery.

Skills & Requirements

Must-have

  • Moderate SQL Knowledge
  • Analytical mindset
  • Process Improvement experience
  • Excellent problem solving
  • Strong communication skills

Nice-to-have

  • CSG data table familiarity
  • BriteBill Statement Application familiarity
  • Advanced SQL Knowledge
  • End-to-end testing of software releases
  • AMDOCS CES Familiarity

Key Requirements

  • Bachelor's Degree preferred
  • 2-5 Years relevant professional experience

Work Rights

Not specified

Tailored Resume

Cover Letter