Customer Service Agent With Italian (m/f/d)

Capita

Sofia, Bulgaria
Not specified; performance-based incentives availa...
Fluent italian language skills (c1+)
Experience with ms office tools
Ability to work flexible shifts
You will serve as the primary contact for customers, managing incoming calls and messages while providing clear solutions

Job Summary

  • You will serve as the primary contact for customers, managing incoming calls and messages while providing clear solutions.
  • The role offers a hybrid work model allowing two days from home and three days in the office after training.
  • The company provides relocation support including initial accommodation and flight contribution for international candidates.

Matching Summary

You will serve as the primary contact for customers, managing incoming calls and messages while providing clear solutions.

Salary

Not specified; Performance-based incentives available; Meal vouchers included

Skills & Requirements

Must-have

  • Fluent Italian language skills (C1+)
  • Experience with MS Office tools
  • Ability to work flexible shifts

Nice-to-have

  • Strong communication and organizational skills
  • Customer-focused mindset
  • Collaborative team player

Key Requirements

  • Italian fluency at C1 level or higher
  • Proficiency in digital tools like MS Office
  • Availability for shift work schedules

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter