Sofitel Brisbane Central is hiring an Agente De Recepción in Mexico City, seeking a customer-oriented individual to manage guest check-ins and check-outs while providing exceptional service. The role requires bilingual communication skills, experience with Opera Cloud, and the ability to handle guest inquiries and resolve issues effectively
Job Summary
The role involves greeting guests with sincerity and sophistication while managing the entire check-in and check-out process using the Opera Cloud system.
Employees are expected to personalize guest stays by anticipating needs, resolving issues promptly, and promoting the ALL loyalty program benefits.
The position requires maintaining strict financial controls, adhering to PCI policies, and collaborating closely with housekeeping and maintenance teams to ensure service excellence.
Matching Summary
Match Score: 85
Sofitel Brisbane Central is hiring an Agente De Recepción in Mexico City, seeking a customer-oriented individual to manage guest check-ins and check-outs while providing exceptional service. The role requires bilingual communication skills, experience with Opera Cloud, and the ability to handle guest inquiries and resolve issues effectively.