Service Operations Coordinator

KONE Bulgaria

Austin, TX, US
Base: $58,600 – $76,900; bonus/equity: 5% annual b...
Customer service experience
Proficient in microsoft office
Service operations coordination
KONE is a global leader providing elevators, escalators, and building solutions with a mission to improve urban life through innovative and reliable services

Job Summary

  • KONE is a global leader providing elevators, escalators, and building solutions with a mission to improve urban life through innovative and reliable services.
  • The Service Operations Coordinator supports the tendered repair process by booking orders, managing invoicing, scheduling repairs, and coordinating with multiple stakeholders to increase repair revenues and customer communication.
  • KONE offers competitive salary, flexible work schedules, comprehensive benefits including health insurance, 401K, well-being programs, and a collaborative culture that values employee engagement and sustainability.

Matching Summary

KONE is a global leader providing elevators, escalators, and building solutions with a mission to improve urban life through innovative and reliable services.

Salary

Base: $58,600 – $76,900; Bonus/Equity: 5% annual bonus target; Benefits: Medical, dental, vision, 401K match, paid leave, insurance plans

Skills & Requirements

Must-have

  • Customer service experience
  • Proficient in Microsoft Office
  • Service operations coordination
  • Scheduling and dispatch monitoring
  • Invoice and parts requisition processing

Nice-to-have

  • Collaborative work environment
  • Passion for safety and quality
  • Ability to multitask in fast-paced setting
  • Innovative and sustainability-focused culture
  • Strong organizational skills

Key Requirements

  • 2+ years customer service experience
  • High School education or equivalent
  • Proficient in MS Word and Excel

Work Rights

Not specified

Tailored Resume

Cover Letter