Customer Service Agent - Infusie

Airi Quideer

Not specified; not specified; good secondary benef...
Mbo-4 or hbo work and thinking level
Proven affinity with medical sector
Excellent dutch language skills
The Customer Service Agent serves as the central contact point for patients and healthcare providers to ensure high satisfaction through efficient service

Job Summary

  • The Customer Service Agent serves as the central contact point for patients and healthcare providers to ensure high satisfaction through efficient service.
  • Responsibilities include processing complex registrations, handling technical faults on medical equipment, and maintaining accurate patient administration.
  • The role offers a temporary contract with a view to permanent employment, along with opportunities for further development through courses.

Matching Summary

The Customer Service Agent serves as the central contact point for patients and healthcare providers to ensure high satisfaction through efficient service.

Salary

Not specified; Not specified; Good secondary benefits including laptop provided

Skills & Requirements

Must-have

  • MBO-4 or HBO work and thinking level
  • Proven affinity with medical sector
  • Excellent Dutch language skills
  • Medical terminology knowledge
  • Accurate data entry in systems

Nice-to-have

  • Experience with Google Docs
  • CRM system experience like Salesforce
  • Empathic communication style
  • Stress resistant personality
  • Ability to handle complex intakes

Key Requirements

  • Minimum MBO-4 or HBO education level
  • Work experience in medical administration or pharmacy
  • Strong command of written and spoken Dutch

Work Rights

Not specified

Tailored Resume

Cover Letter