Service Technician - Industrial Manufacturing Equipment

Nordson

Georgia, United States
Troubleshoot industrial equipment
Provide technical support
Sap software utilization
Technical Service Representatives act as product experts and are the first line of contact/support for end users, internal field technicians and sales specialists for all of Nordson Adhesives Dispensing Equipment

Job Summary

  • Technical Service Representatives act as product experts and are the first line of contact/support for end users, internal field technicians and sales specialists for all of Nordson Adhesives Dispensing Equipment.
  • Participate in a live phone call/email rotation to provide efficient and timely resolution to internal and external service and support inquiries on Nordson packaging, product assembly, and nonwovens adhesive dispensing equipment.
  • We offer a supportive culture in a growing and dynamic work environment.

Matching Summary

Technical Service Representatives act as product experts and are the first line of contact/support for end users, internal field technicians and sales specialists for all of Nordson Adhesives Dispensing Equipment.

Skills & Requirements

Must-have

  • Troubleshoot industrial equipment
  • Provide technical support
  • SAP software utilization
  • Read technical drawings
  • Customer issue resolution

Nice-to-have

  • Collaborative team environment
  • Sense of urgency
  • Self-motivated
  • Thrive in changing environment

Key Requirements

  • 3 years machinery repair experience
  • Technical customer support experience
  • College degree in Technical Program preferred
  • Mandatory after hours call rotation

Work Rights

Not specified

Tailored Resume

Cover Letter