Job 19232

Amplifon

Roma, Italy
Full time, onsite
Previous customer assistance experience
Crm system usage proficiency
Front office management skills
Amplifon is seeking a Customer Relations Manager in Rome, Italy, for a full-time, 6-month contract role. The position focuses on enhancing customer satisfaction and generating new business opportunities while managing both front office and back office activities

Job Summary

  • The role involves supporting clients in rediscovering the emotions of sound while ensuring high satisfaction levels.
  • Responsibilities include managing client appointments, maintaining CRM databases, and coordinating with audioprothesists to meet business goals.
  • Candidates will handle administrative tasks such as fiscal procedures, inventory management, and external relationship coordination.

Matching Summary

Match Score: 85

Amplifon is seeking a Customer Relations Manager in Rome, Italy, for a full-time, 6-month contract role. The position focuses on enhancing customer satisfaction and generating new business opportunities while managing both front office and back office activities.

Skills & Requirements

Must-have

  • Previous customer assistance experience
  • CRM system usage proficiency
  • Front office management skills

Nice-to-have

  • Empathy and active listening skills
  • Proactive mindset and initiative
  • Team collaboration spirit

Key Requirements

  • Experience in front office or sales roles
  • Proficiency with standard office software packages
  • 6-month fixed-term contract availability

Work Rights

Not specified

Tailored Resume

Cover Letter