Operations Manager

EōS Fitness

Henderson, NV, US
Base: $65,000 usd; bonus/equity: not specified; be...
On-site
2-3 years operations management experience
3-4 years customer service experience
Staff hiring training and scheduling
The Operations Manager leads the Service team to create a fun atmosphere while serving as the hub for information for members and staff

Job Summary

  • The Operations Manager leads the Service team to create a fun atmosphere while serving as the hub for information for members and staff.
  • Responsibilities include ensuring high-quality customer service, managing membership inquiries, and resolving issues promptly to create loyal lifelong fans.
  • Benefits include free membership for the employee and one family member, competitive pay with vacation and holiday pay, and access to Daily Pay.

Matching Summary

The Operations Manager leads the Service team to create a fun atmosphere while serving as the hub for information for members and staff.

Salary

Base: $65,000 USD; Bonus/Equity: Not specified; Benefits: Free membership, health/dental/vision, 401(k) matching, Daily Pay

Skills & Requirements

Must-have

  • 2-3 years operations management experience
  • 3-4 years customer service experience
  • Staff hiring training and scheduling
  • Facility maintenance and cleanliness oversight
  • Revenue goal monitoring and tracking

Nice-to-have

  • Prior fitness industry experience or interest
  • Strong relationship building skills
  • Embraces company core values
  • Adaptable to evolving gym needs

Key Requirements

  • Must pass background check
  • CPR certification required within 30 days of hire
  • Knowledge of company policies and SOPs
  • Ability to lift more than 40 lbs
  • Excellent MS Office skills

Work Rights

Not specified

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