Director Of Emergency Communications, Grant Services Specialist Iv (ncs) - Baltimore Police Department

baltimorecity.gov

Baltimore, Maryland, US
Base: $88,715.00 - $152,509.00 annually; bonus/equ...
Supervise subordinate staff in call center environment
Manage emergency dispatch operations and staffing
Oversee ncic/ccic validations and criminal history requests
The role provides strategic, operational, and administrative leadership for the Baltimore Police Department's public safety communications function

Job Summary

  • The role provides strategic, operational, and administrative leadership for the Baltimore Police Department's public safety communications function.
  • Candidates must have a valid Maryland Class C Noncommercial driver's license or equivalent to be eligible for appointment.
  • The position offers competitive benefits including medical, dental, vision, and wellness programs, though grant positions are not eligible for retirement benefits.

Matching Summary

The role provides strategic, operational, and administrative leadership for the Baltimore Police Department's public safety communications function.

Salary

Base: $88,715.00 - $152,509.00 Annually; Bonus/Equity: Not specified; Benefits: Medical, prescription drug, dental, vision, optional life, AD&D, FSA, wellness programs

Skills & Requirements

Must-have

  • Supervise subordinate staff in call center environment
  • Manage emergency dispatch operations and staffing
  • Oversee NCIC/CCIC validations and criminal history requests
  • Develop and enforce communications center policies
  • Coordinate with Fire Department and other agencies

Nice-to-have

  • Experience with budgeting and resource allocation
  • Strong data-driven decision-making capabilities
  • Promoting workplace diversity and positive employee relations

Key Requirements

  • Bachelor's degree from accredited college or university
  • Four years experience coordinating monitoring in call center
  • Two years supervising subordinate staff
  • Progressively responsible experience in police or emergency communications
  • Valid Maryland Class C Noncommercial driver's license

Work Rights

Not specified

Tailored Resume

Cover Letter