Associate - Ifs - It Service Group (yogyakarta Office)

PwC Belgium Tax News

Yogyakarta, Indonesia
Diploma or degree in information systems
Hardware and software troubleshooting
Servicenow it service management platform
This role serves as the first point of contact for technical support for over 3,000 staff members

Job Summary

  • This role serves as the first point of contact for technical support for over 3,000 staff members.
  • The position requires diagnosing and resolving hardware, software, and network issues across various devices.
  • Candidates must maintain accurate records of service requests and ensure the service desk area remains organized and secure.

Matching Summary

This role serves as the first point of contact for technical support for over 3,000 staff members.

Skills & Requirements

Must-have

  • Diploma or degree in Information Systems
  • Hardware and software troubleshooting
  • ServiceNow IT Service Management platform

Nice-to-have

  • Strong client-service attitude
  • Ability to work under pressure
  • Basic hospitality support skills

Key Requirements

  • Minimum Diploma 3 degree required
  • GPA of 2.85 out of 4.00 minimum
  • Fresh graduates welcome to apply

Work Rights

Not specified

Tailored Resume

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