Technical Support Engineer (japanese Speaker)

DigiCert Inc

Melbourne, Australia
Not specified; not specified; generous time off po...
On-site
Fluent in japanese and english
1 year technical support experience
Knowledge of pki certificates
DigiCert is a global leader in intelligent trust protecting the digital world with its AI-powered DigiCert ONE platform

Job Summary

  • DigiCert is a global leader in intelligent trust protecting the digital world with its AI-powered DigiCert ONE platform.
  • The Technical Support Engineer will provide world-class support to JP-based customers during the JP time shift via phone and email.
  • Employees enjoy generous time off policies, top shelf benefits, and education, wellness, and lifestyle support.

Matching Summary

DigiCert is a global leader in intelligent trust protecting the digital world with its AI-powered DigiCert ONE platform.

Salary

Not specified; Not specified; Generous time off policies, Top shelf benefits, Education, wellness and lifestyle support

Skills & Requirements

Must-have

  • Fluent in Japanese and English
  • 1 year technical support experience
  • Knowledge of PKI certificates
  • Working knowledge of Rest API's
  • Strong problem solving skills

Nice-to-have

  • 2+ years technical support experience
  • Excellent Microsoft products knowledge
  • Industry related certificates like Security+

Key Requirements

  • 2 year degree in IT or equivalent work experience
  • 1 year of experience in technical support
  • Fluency in Japanese and English required

Work Rights

Not specified

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