Provides advanced technical support, including comprehensive troubleshooting and escalation support, ensuring accurate diagnostics and resolutions while strictly adhering to regulatory guidelines and safety protocols
Job Summary
Provides advanced technical support, including comprehensive troubleshooting and escalation support, ensuring accurate diagnostics and resolutions while strictly adhering to regulatory guidelines and safety protocols.
Conducts in-depth diagnostics and repairs on complex medical devices, ensuring minimal downtime and optimal performance to meet the critical needs of healthcare providers and patients.
Engages actively in continuous improvement initiatives, sharing complex solutions and technical knowledge to enhance service quality, efficiency, and team performance.
Matching Summary
Provides advanced technical support, including comprehensive troubleshooting and escalation support, ensuring accurate diagnostics and resolutions while strictly adhering to regulatory guidelines and safety protocols.
Skills & Requirements
Must-have
advanced technical support
in-depth diagnostics and repairs
customer escalations and complaints
pre-visit preparation
medical imaging equipment (CT/imaging)
Nice-to-have
continuous improvement initiatives
technical mentorship and guidance
cross-functional team collaboration
strong customer service awareness
positive work attitude
Key Requirements
2025-2026 graduating class
Electrical Engineering, Electronic Information, Biomedical Engineering, Automation, Mechanical, or related STEM majors
Basic knowledge of electronics, circuits, mechanics, or computers