Patient Representative | 3rd Shift

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive employ...
Available wednesday through saturday 7pm to 5:30am
1 year full-time clinical or critical care experience
Highly refined interpersonal and conflict resolution skills
The Patient Representative provides family support, education, and mediation in the Specialty Waiting Area of The Ohio State University Medical Center

Job Summary

  • The Patient Representative provides family support, education, and mediation in the Specialty Waiting Area of The Ohio State University Medical Center.
  • This role requires proactive customer service interventions and effective communication to manage overwhelming environments for patients and families.
  • The position offers comprehensive benefits including affordable health insurance starting day one, generous retirement contributions, and paid parental leave.

Matching Summary

The Patient Representative provides family support, education, and mediation in the Specialty Waiting Area of The Ohio State University Medical Center.

Salary

Not specified; Not specified; Comprehensive employee benefits include health insurance, retirement plans, and paid leave

Skills & Requirements

Must-have

  • Available Wednesday through Saturday 7pm to 5:30am
  • 1 year full-time clinical or critical care experience
  • Highly refined interpersonal and conflict resolution skills

Nice-to-have

  • Bachelor's degree in healthcare or social science
  • Experience with Service Plus skills
  • Ability to collaborate across diverse teams

Key Requirements

  • HS Graduate or Equivalent
  • 1 year full-time employment in clinical area
  • Evidence of customer service training

Work Rights

Not specified

Tailored Resume

Cover Letter