It Support Engineer

WPP

Ghana
On-site
On-site support delivery
Level 1 and 2 issue resolution
Infrastructure project assistance
WPP is seeking an IT Support Engineer to provide on-site technical support for its agencies in Ghana. The role focuses on delivering efficient IT operations and support services, requiring a hands-on approach to resolving level 1 and 2 issues

Job Summary

  • The role involves delivering world-class on-site support services to WPP employees, agencies, and visiting clients within predefined standards.
  • This is a 100% onsite position based in Ghana with potential travel requirements for additional locations.
  • The team supports the transformation of Enterprise Technology by modernizing ways of working and shifting to cloud-based architectures.

Matching Summary

Match Score: 75

WPP is seeking an IT Support Engineer to provide on-site technical support for its agencies in Ghana. The role focuses on delivering efficient IT operations and support services, requiring a hands-on approach to resolving level 1 and 2 issues.

Skills & Requirements

Must-have

  • On-site support delivery
  • Level 1 and 2 issue resolution
  • Infrastructure project assistance
  • WPP agency support in Ghana

Nice-to-have

  • Remote support capabilities
  • Travel for additional locations
  • Cloud architecture knowledge
  • Agile marketing environment experience

Key Requirements

  • Ghana location requirement
  • 100% onsite availability
  • Level 1 and 2 IT troubleshooting skills

Work Rights

Not specified

Tailored Resume

Cover Letter