Hospital Concierge Officer (bank)

Cobham

London, GB
£14.36 ph; not specified; not specified
On-site
Exceptional customer service
Private healthcare or luxury hospitality
Front of house/reception experience
You will provide an effective welcome service to all Patients, Consultants and Visitors, acting as first point of contact ensuring that the highest level of customer care and service are always maintained

Job Summary

  • You will provide an effective welcome service to all Patients, Consultants and Visitors, acting as first point of contact ensuring that the highest level of customer care and service are always maintained.
  • Responsibilities include using scheduling software, logging patient arrivals, directing visitors, room orientation, assisting international patients, and liaising with support staff.
  • The role requires proven customer service experience in private healthcare or luxury hospitality, great communication skills including conflict resolution, and IT literacy.

Matching Summary

You will provide an effective welcome service to all Patients, Consultants and Visitors, acting as first point of contact ensuring that the highest level of customer care and service are always maintained.

Salary

£14.36 per hour; Not specified; Not specified

Skills & Requirements

Must-have

  • Exceptional customer service
  • Private healthcare or luxury hospitality
  • Front of House/Reception experience
  • IT scheduling systems
  • Maintain high personal interaction

Nice-to-have

  • Passionate about the patients journey
  • Empathetic nature
  • Self-motivated and proactive
  • Liaise with housekeeping and cleaning staff

Key Requirements

  • Proven customer service experience
  • Front of House/Reception experience
  • IT Literate
  • Excellent organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter