Customer Banking Specialist Relief - Success (25 Hr/wk)

Commonwealth Bank Group

Part-time (25 hours/week, monday - friday: 9.30am – 2.30pm)
Deliver outstanding outcomes for customers
Understand customer needs and bank offerings
Build personal connection with customers
Commonwealth Bank Group is seeking a part-time Customer Banking Specialist Relief for their Success branch, offering 25 hours of work per week. The role focuses on delivering excellent customer service, understanding clients' needs, and facilitating their banking experiences

Job Summary

  • Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • We’re keen to support you with the next step in your career.

Matching Summary

Match Score: 85

Commonwealth Bank Group is seeking a part-time Customer Banking Specialist Relief for their Success branch, offering 25 hours of work per week. The role focuses on delivering excellent customer service, understanding clients' needs, and facilitating their banking experiences.

Skills & Requirements

Must-have

  • deliver outstanding outcomes for customers
  • understand customer needs and bank offerings
  • build personal connection with customers
  • respond to transactional needs
  • adhere to bank processes and procedures
  • capture customer feedback and drive improvement

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture for customers
  • genuine passion for the customer

Key Requirements

  • Part time, 25 hours per week
  • Available to cover predetermined rosters
  • Ability to ask the right questions and find solutions

Work Rights

Not specified

Tailored Resume

Cover Letter