Deliver attentive and professional customer service, communicating effectively with customers regarding vehicle status, service needs, and recommendations
Job Summary
Deliver attentive and professional customer service, communicating effectively with customers regarding vehicle status, service needs, and recommendations.
Partner with technicians to identify vehicle issues, present solutions, and introduce appropriate maintenance programs tailored to customer needs.
As part of Lithia & Driveway, you’ll enjoy industry-leading benefits including medical, dental, vision plans, paid holidays, PTO, 401(k) with employer match, and opportunities for career advancement.
Matching Summary
Deliver attentive and professional customer service, communicating effectively with customers regarding vehicle status, service needs, and recommendations.
Skills & Requirements
Must-have
Exceptional customer service delivery
Effective communication with customers
Partnering with technicians
Professional demeanor
Team-oriented mindset
Nice-to-have
Building lasting relationships
Representing a luxury brand
Thriving in a fast-paced environment
Polished appearance
Key Requirements
2–3 years of Automotive Service Advisor experience