Case Manager

146

Tweed Heads, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Allied health background preferred
Customer service or hospitality experience
Passion for helping others
The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work

Job Summary

  • The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work.
  • EML fosters a learning culture with comprehensive benefits including flexible remote work options up to three days per week.
  • Candidates with Allied Health backgrounds or customer service experience are encouraged to apply for this permanent full-time position.

Matching Summary

The role serves as the central point of contact for injured workers, employers, and stakeholders to facilitate a safe return to work.

Salary

Not specified; Generous discounts from over 350 retailers; Annual company incentive scheme plus salary reviews

Skills & Requirements

Must-have

  • Allied Health background preferred
  • Customer service or hospitality experience
  • Passion for helping others
  • Ability to handle challenging conversations
  • Strong stakeholder relationship management

Nice-to-have

  • Psychology or health sciences degree
  • Experience in a fast-paced environment
  • Creative problem-solving skills
  • Empathy and resilience under pressure
  • Self-motivated team player

Key Requirements

  • Degree in psychology or health sciences (desirable)
  • Allied Health, customer service, retail, or hospitality background
  • Ability to negotiate and influence positive outcomes

Work Rights

Not specified

Tailored Resume

Cover Letter