Director, Product Design - Ai In Experience Design

Capital One

McLean, VA, USA
Base: $230,400 - $286,900; bonus/equity: performan...
Ai-driven design processes and tooling
Product design expertise
Strategic influence
The Experience Design (XD) team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation

Job Summary

  • The Experience Design (XD) team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.
  • This Director will be responsible for defining the long-term destination of Design in the age of AI at Capital One, while also ensuring Designers are equipped with AI tools and training.
  • The mission is twofold: to establish a definitive future vision for AI integration and to act as a catalyst for accelerating AI adoption across the Experience Design organization and beyond, balancing both risk and fast-paced innovation.

Matching Summary

The Experience Design (XD) team at Capital One is at the forefront of enriching our customers’ digital and physical experiences and we are passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.

Salary

Base: $230,400 - $286,900; Bonus/Equity: performance based incentive compensation; Benefits: comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • AI-driven design processes and tooling
  • Product design expertise
  • Strategic influence
  • Human-centered design
  • Business-focused strategy
  • Cross-functional executive leadership partnership

Nice-to-have

  • Thriving environment of collaboration
  • Authenticity and healthy critique
  • Diversity of thought and belonging
  • Creative innovator
  • Experimentation and learning

Key Requirements

  • 8 years of experience in a product design role
  • 10+ years of experience in a product design role
  • Experience in a design toolkit spanning product, service, and content design
  • Expertise with AI assistants tools like Claude or Gemini
  • Experience leading high-impact, complex projects
  • Experience partnering with product managers, engineers, marketing, and analytics leaders
  • Proficiency with web and mobile technologies
  • Proficiency in business case development
  • Exceptional written and verbal communication skills
  • Exceptional interpersonal skills and relationship building
  • Exceptional people management and development skills

Work Rights

Not specified

Tailored Resume

Cover Letter