Customer Care Analyst

Opella

Virginia, Queensland, Australia
**
Strong communication skills
Analytical thinking and problem solving
Intermediate excel skills
** Opella is seeking a proactive Customer Care Analyst for their Virginia, Queensland location, focusing on enhancing customer experience across Australia and New Zealand. The ideal candidate will possess strong communication skills, analytical abilities, and experience in supply chain management, particularly in customer collaboration and order management. **

Job Summary

  • This role serves as the key Supply Chain contact for a portfolio of customers across Australia and New Zealand.
  • You will translate customer needs into practical supply chain actions and support the development of targeted improvement plans.
  • The position requires processing orders through SAP while ensuring accuracy and adherence to OTIF targets.

Matching Summary

Match Score: 75

** Opella is seeking a proactive Customer Care Analyst for their Virginia, Queensland location, focusing on enhancing customer experience across Australia and New Zealand. The ideal candidate will possess strong communication skills, analytical abilities, and experience in supply chain management, particularly in customer collaboration and order management. **

Skills & Requirements

Must-have

  • Strong communication skills
  • Analytical thinking and problem solving
  • Intermediate Excel skills
  • Customer collaboration meetings
  • Order cycle management

Nice-to-have

  • Power BI proficiency
  • SAP system knowledge
  • Ability to influence stakeholders
  • Adaptability in fast-paced environment
  • Deep focus on customer needs

Key Requirements

  • College or University Diploma in Supply Chain, STEM, or Business Administration

Work Rights

Not specified

Tailored Resume

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