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Opella is seeking a proactive Customer Care Analyst for their Virginia, Queensland location, focusing on enhancing customer experience across Australia and New Zealand. The ideal candidate will possess strong communication skills, analytical abilities, and experience in supply chain management, particularly in customer collaboration and order management.
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Job Summary
This role serves as the key Supply Chain contact for a portfolio of customers across Australia and New Zealand.
You will translate customer needs into practical supply chain actions and support the development of targeted improvement plans.
The position requires processing orders through SAP while ensuring accuracy and adherence to OTIF targets.
Matching Summary
Match Score: 75
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Opella is seeking a proactive Customer Care Analyst for their Virginia, Queensland location, focusing on enhancing customer experience across Australia and New Zealand. The ideal candidate will possess strong communication skills, analytical abilities, and experience in supply chain management, particularly in customer collaboration and order management.
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Skills & Requirements
Must-have
Strong communication skills
Analytical thinking and problem solving
Intermediate Excel skills
Customer collaboration meetings
Order cycle management
Nice-to-have
Power BI proficiency
SAP system knowledge
Ability to influence stakeholders
Adaptability in fast-paced environment
Deep focus on customer needs
Key Requirements
College or University Diploma in Supply Chain, STEM, or Business Administration