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Aristocrat Gaming is seeking an Onboarding and Solution Optimisation Manager to enhance operational systems across customer support, risk, fraud, and KYC functions. This role involves leading system setups, integrations, and process improvements while ensuring alignment with business requirements and fostering operational efficiency.
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Job Summary
This role is crucial to implementing and optimizing systems for Customer Support, Risk, Fraud, and KYC within a leading gaming technology company.
The successful candidate will lead the setup, configuration, and rollout of operational systems while managing integrations between internal and external platforms.
Aristocrat Interactive offers an innovative culture where you can foster business growth by standardizing processes and driving ongoing operational improvements.
Matching Summary
Match Score: 75
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Aristocrat Gaming is seeking an Onboarding and Solution Optimisation Manager to enhance operational systems across customer support, risk, fraud, and KYC functions. This role involves leading system setups, integrations, and process improvements while ensuring alignment with business requirements and fostering operational efficiency.
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Skills & Requirements
Must-have
System installation and improvement experience
CRM, Fraud/Risk, and KYC systems knowledge
Vendor management and solution evaluation skills
Integration and system configuration expertise
Knowledge management and documentation abilities
Nice-to-have
Experience with AI agents and automation tools
Strong analytical abilities for data insights
Ability to lead multiple projects simultaneously
Excellent problem-solving and communication skills
Key Requirements
Established history in system installation
Solid understanding of CRM and KYC domains
Demonstrated experience in vendor management
Authorized to work without visa sponsorship
Work Rights
Must be authorized to work in job posting location without visa sponsorship