Xfinity Retail Service Associate

Sky (Comcast)

Panama City, FL, United States
Base pyy: $15.00; bonus/equity: commission/bonus e...
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Customer experience
Mobile activation and troubleshooting
Technical resource
** Comcast is seeking a Retail Service Associate in Panama City, FL, to enhance the customer experience by providing support for mobile services and device activations. The role focuses on customer education and troubleshooting while maintaining store operations. **

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • RSAs handle mobile activation, education, troubleshooting, and escalations while assisting with operational priorities to ensure that customers leave confident and excited about their Comcast products and services.

Matching Summary

Match Score: 75

** Comcast is seeking a Retail Service Associate in Panama City, FL, to enhance the customer experience by providing support for mobile services and device activations. The role focuses on customer education and troubleshooting while maintaining store operations. **

Salary

Base Pay: $15.00; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Customer experience
  • Mobile activation and troubleshooting
  • Technical resource
  • Operational priorities
  • Customer support

Nice-to-have

  • Teamwork and collaboration
  • Enthusiastic learner
  • Digital options advocacy

Key Requirements

  • 0-2 Years of relevant work experience
  • High School Diploma / GED

Work Rights

Not specified

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