Patient Services Representative - Front Desk - Baton Rouge, La

Phynetdermatology

Baton Rouge, LA, United States
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Patient engagement and customer service
Clinical call routing and resolution
Maintaining organized work area
** Phynetdermatology is seeking a Patient Services Representative for its front desk in Baton Rouge, LA. The ideal candidate will manage patient registration, appointment scheduling, and clinical call coordination while ensuring an exceptional patient experience in a dynamic healthcare environment. **

Job Summary

  • Ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities.
  • Greet patients warmly, assist with forms, maintain a clean environment, and escalate concerns to ensure a positive patient experience.
  • Meet productivity benchmarks while understanding billing processes and medical services, and accurately manage referrals and patient records.

Matching Summary

Match Score: 75

** Phynetdermatology is seeking a Patient Services Representative for its front desk in Baton Rouge, LA. The ideal candidate will manage patient registration, appointment scheduling, and clinical call coordination while ensuring an exceptional patient experience in a dynamic healthcare environment. **

Skills & Requirements

Must-have

  • Patient engagement and customer service
  • Clinical call routing and resolution
  • Maintaining organized work area
  • Handling patient concerns and escalations
  • Understanding medical services and billing

Nice-to-have

  • Proactive and dependable demeanor
  • Commitment to patient care excellence
  • Ability to manage multiple tasks dynamically

Key Requirements

  • High school diploma or equivalent
  • 0-1 years customer service experience
  • Proficient in collecting patient payments
  • Skilled in navigating multiple computer systems
  • Competent in Microsoft Office applications
  • Insurance knowledge preferred

Work Rights

Not specified

Tailored Resume

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