As a trusted partner to a large government-managed service model, you’ll have the opportunity to shape outcomes, challenge the status quo, and lead with confidence
Job Summary
As a trusted partner to a large government-managed service model, you’ll have the opportunity to shape outcomes, challenge the status quo, and lead with confidence.
You’ll know you’re succeeding when our team is exceeding expectations, elevating service maturity, and turning opportunities into action alongside the Client Executive.
Lead the charge on experimentation and process enhancements, ensuring agility in service execution and strategic problem-solving.
Matching Summary
As a trusted partner to a large government-managed service model, you’ll have the opportunity to shape outcomes, challenge the status quo, and lead with confidence.
Skills & Requirements
Must-have
Client Delivery Executive
Government-managed service model
Service excellence
Service delivery
Executive engagement
Agility in service execution
Adherence to SLAs and financial targets
Nice-to-have
Customer-obsessed
Solutions-driven leader
Challenging the status quo
Experimentation and process enhancements
Continuous improvement focus
Future-ready partner
Key Requirements
Australian Citizenship
NV2 Security Clearance
8+ years in a service-oriented leadership role
Expertise in Outsourced Service Management
Expertise in Global Delivery models
Bachelor’s degree in business or IT discipline or equivalent experience