Talent Connect - Cdo 2026

Concentrix

Cagayan de Oro, Philippines
Not specified
Strong customer service orientation
Ability to work in fast-paced environment
Basic computer navigation skills
Concentrix is seeking a Customer Support Associate I for its Cagayan de Oro location. The role involves providing customer service support through various communication channels while ensuring compliance with performance metrics

Job Summary

  • The position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
  • Employees must ensure service delivered meets contractual Key Performance Indicators while clarifying customer requirements.
  • The role requires tolerance for repetitive work in a fast-paced, high production work environment.

Matching Summary

Match Score: 75

Concentrix is seeking a Customer Support Associate I for its Cagayan de Oro location. The role involves providing customer service support through various communication channels while ensuring compliance with performance metrics.

Skills & Requirements

Must-have

  • Strong customer service orientation
  • Ability to work in fast-paced environment
  • Basic computer navigation skills

Nice-to-have

  • Demonstrate empathy with customers
  • Flexible and adapt to changes quickly
  • Team member collaboration skills

Key Requirements

  • High school diploma preferred
  • Three to six months relevant experience preferred
  • Ability to rotate shifts as needed

Work Rights

Not specified

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