Customer Service Representative - Claremont (30.15 Hour/week)

CBA New Digital Businesses Pty Ltd

Perth, Western Australia, Australia
Meaningful customer conversations
In-branch technology assistance
Transactional needs response
Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Perform interviews and process applications for personal loans, credit cards and associated products.
  • Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement.

Matching Summary

Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs response
  • Financial Health Checks
  • loan and credit card applications
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • working independently and collaboratively
  • seeing the big picture
  • holistic customer solutions
  • community event participation

Key Requirements

  • Must be available for predetermined roster
  • Must be able to work 30.15 hours per week

Work Rights

Not specified

Tailored Resume

Cover Letter