Customer Journey Expert Getting Paid – Retail Payments

think-ing.de

Netherlands
Base: a salary tailored to your qualities + experi...
**
Digital product leadership
Customer insights and data
Technology as a means
** The Customer Journey Expert role at think-ing.de involves overseeing payment journeys from discovery to implementation in a rapidly evolving payments landscape. The position emphasizes customer experience, data-driven decisions, and collaboration with various stakeholders to create effective payment solutions. **

Job Summary

  • You take full ownership of a journey, from discovery to live, including commercial performance (P&L).
  • You connect customer insights, data, tech, external partners, and internal stakeholders to simplify complex payment flows and build future-proof and scale solutions internationally to deliver real customer and business value.
  • Work on products that matter together with highly skilled professionals in a collaborative, agile environment.

Matching Summary

Match Score: 75

** The Customer Journey Expert role at think-ing.de involves overseeing payment journeys from discovery to implementation in a rapidly evolving payments landscape. The position emphasizes customer experience, data-driven decisions, and collaboration with various stakeholders to create effective payment solutions. **

Salary

Base: A salary tailored to your qualities and experience; Bonus/Equity: 13th month salary; Benefits: 36 hour workweek, Individual leave: 24+2, Diversity leave: 3 days, CSR days: up to 2 days, 8% Holiday payment, Individual Savings Contribution (BIS), 3.5%, Mobility card, Attractive pension scheme, Hybrid working, Learning budget, coaching

Skills & Requirements

Must-have

  • digital product leadership
  • customer insights and data
  • technology as a means
  • product vision and roadmap
  • stakeholder collaboration
  • payments industry expertise

Nice-to-have

  • entrepreneurial mindset
  • pragmatic approach
  • curious and initiative-driven
  • collaborative agile environment
  • progressive inspiring colleagues

Key Requirements

  • 3-8+ years experience
  • Fluent in English
  • Based in the Netherlands

Work Rights

Not specified

Tailored Resume

Cover Letter