The role ensures all outstanding accounts, reconciliations, adjustments and refunds are processed and collected in a timely and effective manner
Job Summary
The role ensures all outstanding accounts, reconciliations, adjustments and refunds are processed and collected in a timely and effective manner.
Mercy Health is a for-purpose organisation with over 10,000 dedicated, compassionate people offering more services and deeper care than ever before.
The organisation values diversity and encourages applications from Aboriginal and Torres Strait Islander peoples and people of all ages, sexualities, genders, abilities and cultural backgrounds.
Matching Summary
The role ensures all outstanding accounts, reconciliations, adjustments and refunds are processed and collected in a timely and effective manner.
Skills & Requirements
Must-have
Manage overdue accounts portfolio
Strong written and verbal communication
Customer service and support focus
Attention to detail and accuracy
Experience with Microsoft Excel
Negotiate payment arrangements
Report doubtful debtors
Nice-to-have
Experience in fast-paced complex environment
Excellent phone manners
Experience with Age Care/Home Care collections
Resilient and compassionate
Commitment to patient-centred care
Key Requirements
Current Police Record Check
Working with Children Check
Proof of influenza vaccination
Vaccination status consistent with public health orders