Remote/online Support Engineer - Chromatography - Italian Speaking (fixed Term)

Agilent Technologies

Milan, Italy
Hybrid
Remote telephone support
Chromatography products support
Gc, gcms, lc, lcms, hplc
Provide day-to-day remote telephone support services for Agilent's Life Science and Chemical Analysis customers

Job Summary

  • Provide day-to-day remote telephone support services for Agilent's Life Science and Chemical Analysis customers.
  • Focus on chromatography products to reduce customer downtime and identify repair strategies.
  • This is a temporary position with a hybrid model, allowing partial work from home.

Matching Summary

Provide day-to-day remote telephone support services for Agilent's Life Science and Chemical Analysis customers.

Skills & Requirements

Must-have

  • Remote telephone support
  • Chromatography products support
  • GC, GCMS, LC, LCMS, HPLC
  • Italian and English proficiency
  • Customer troubleshooting hardware and software

Nice-to-have

  • Customer-focused and outgoing
  • Flexible and adaptable
  • Can-do attitude
  • Team player

Key Requirements

  • University Degree in Chemistry or Life Sciences
  • Hands-on chromatography and spectrometry experience
  • Full proficiency in English and Italian
  • Autonomous, outgoing, customer oriented
  • Strong planning and organizational skills

Work Rights

Not specified

Tailored Resume

Cover Letter