Client Care Representative - Us Member Services

Sun Life

Taguig City, Philippines
1 year inbound call center experience
Fluency in english
Ability to handle multiple chats
You will be responsible for handling member inquiries and requests through inbound telephone calls

Job Summary

  • You will be responsible for handling member inquiries and requests through inbound telephone calls.
  • You will assist members through the claims process with empathy and professionalism.
  • The role offers opportunities to make a difference in the lives of individuals and families.

Matching Summary

You will be responsible for handling member inquiries and requests through inbound telephone calls.

Skills & Requirements

Must-have

  • 1 year inbound call center experience
  • Fluency in English
  • Ability to handle multiple chats

Nice-to-have

  • Customer centric approach
  • Strong team player
  • Ability to adapt to change

Key Requirements

  • Completed at least 2 years in college
  • Maximum overall experience of 5-6 years
  • Writing speed of 25 words per minute

Work Rights

Not specified

Tailored Resume

Cover Letter