Customer Service Rep, Employee Benefits

HUB International

Diamond Bar, CA, United States
Base: $23.00 to $26.50ph; bonus/equity: bonus pote...
On-site
Client relationship management
Carrier relationship management
Assist with eligibility changes
HUB International is seeking a Customer Service Representative for Employee Benefits in Diamond Bar, CA. The role involves managing client relationships and providing support for employee benefits clients, with an emphasis on teamwork, communication, and detail orientation

Job Summary

  • The Customer Service Rep works collaboratively with the service team to manage a book of business.
  • We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help you reach your health, retirement, and professional goals.
  • Our suite of benefits includes PPOs, HMO, HSA, FSA, vision coverage, dental coverage, pet insurance, paid time off, a generous 401k plan and more!

Matching Summary

Match Score: 85

HUB International is seeking a Customer Service Representative for Employee Benefits in Diamond Bar, CA. The role involves managing client relationships and providing support for employee benefits clients, with an emphasis on teamwork, communication, and detail orientation.

Salary

Base: $23.00 to $26.50/hour; Bonus/Equity: Bonus potential; Benefits: Health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.

Skills & Requirements

Must-have

  • Client relationship management
  • Carrier relationship management
  • Assist with eligibility changes
  • Process COBRA documents
  • Provide billing assistance

Nice-to-have

  • Teamwork and collaboration
  • Initiative and self-development
  • Written communication skills

Key Requirements

  • 1+ years of related benefits experience
  • Demonstrated computer efficiency
  • Bachelor’s degree preferred
  • High school or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter