The role involves welcoming pet parents and their furry VIPs like they just walked into a 5-star resort while managing check-ins and check-outs efficiently
Job Summary
The role involves welcoming pet parents and their furry VIPs like they just walked into a 5-star resort while managing check-ins and check-outs efficiently.
Employees must be physically capable of standing, walking, climbing stairs, and lifting up to 40 lbs including bags of food and pet crates.
The position offers pay starting at $17.81 per hour plus tips, along with telehealth, 401k, and pet insurance benefits.
Matching Summary
The role involves welcoming pet parents and their furry VIPs like they just walked into a 5-star resort while managing check-ins and check-outs efficiently.
Salary
Base: $17.81/hour DOE; Bonus/Equity: Plus tips; Benefits: Telehealth, 401k, Pet Insurance
Skills & Requirements
Must-have
Ability to lift 40 lbs regularly
Availability evenings weekends holidays
Experience with multi-line phone systems
Cash handling and drawer balancing skills
Physical ability to stand walk climb stairs
Nice-to-have
Previous customer service or retail experience
Charm of a customer service pro
Heart of a dog mom or dad
Problem-solving skills under pressure
Passion for elevating pet families lives
Key Requirements
High school diploma or equivalent required
1+ year of customer service experience preferred
Must be available on evenings weekends and holidays