The Student Financial Relations Coordinator serves as the primary point of contact for students and families regarding financial aid and student accounts
Job Summary
The Student Financial Relations Coordinator serves as the primary point of contact for students and families regarding financial aid and student accounts.
This role combines front-line customer service with significant responsibility for office operations, document management, and coordination of administrative workflows.
The incumbent is expected to remain current on federal, state, and institutional requirements to ensure accurate information and timely service delivery.
Matching Summary
The Student Financial Relations Coordinator serves as the primary point of contact for students and families regarding financial aid and student accounts.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
Federal Title IV regulations knowledge
FERPA privacy compliance adherence
Microsoft Office Suite proficiency
Complex financial aid inquiry resolution
Student employee recruitment and training
Nice-to-have
Experience in college or university setting
Strong interpersonal communication skills
Proactive outreach campaign execution
Data analysis for operational efficiency
Collaboration with cross-divisional partners
Key Requirements
Bachelor's degree preferred
Significant professional experience in financial aid
Ability to handle sensitive confidential information