Head Of Otc & Cloud Support

228

Kuala Lumpur, Malaysia
Operational excellence
Service delivery governance
Customer and stakeholder management
We are the world’s leading provider of secure financial messaging services, headquartered in Belgium

Job Summary

  • We are the world’s leading provider of secure financial messaging services, headquartered in Belgium.
  • The role involves leading OTC and Cloud support operations to ensure delivery against KPIs and customer commitments.
  • We are committed to an inclusive and accessible recruitment process.

Matching Summary

We are the world’s leading provider of secure financial messaging services, headquartered in Belgium.

Skills & Requirements

Must-have

  • Operational excellence
  • Service delivery governance
  • Customer and stakeholder management
  • Process optimisation
  • Risk management

Nice-to-have

  • High-performance culture
  • Diverse and inclusive environment
  • Strategic operational partner

Key Requirements

  • Bachelor’s degree in IT or related field
  • 10–12+ years of IT service delivery experience
  • 5–8+ years in senior leadership roles
  • ITIL Certification
  • Experience with financial institutions

Work Rights

Not specified

Tailored Resume

Cover Letter