Ccc Mps Vas Technical Solutions Representative

Hp

Fully remote
Manage french bf hw service requests
Resolve moderate technical issues
Respond to customer inquiries
At HP, we believe in the power of ideas and use them to put technology to work for everyone

Job Summary

  • At HP, we believe in the power of ideas and use them to put technology to work for everyone.
  • Job responsibilities include logging calls, validating customer contracts, managing service requests, and resolving technical issues.
  • The role requires excellent communication skills, analytical abilities, problem-solving skills, and customer service skills.

Matching Summary

At HP, we believe in the power of ideas and use them to put technology to work for everyone.

Skills & Requirements

Must-have

  • Manage French BF HW service requests
  • Resolve moderate technical issues
  • Respond to customer inquiries
  • Monitor service event completion
  • Coordinate support activities
  • Manage multiple tasks simultaneously

Nice-to-have

  • Ideas thrive in a culture of teamwork
  • Work across borders and without limits
  • Global virtual teams share resources
  • Everyone is valued for unique skills
  • Ideas and people grow

Key Requirements

  • High school education or equivalent
  • 3-5 years general experience
  • Excellent English/French language skills
  • Phone and remote support experience
  • Experience in customer-facing role
  • Technical skill in A4, A3 Gemstone devices and DesignJet PL30 s

Work Rights

Not specified

Tailored Resume

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