Tricare Beneficiary Services Representative Floater- Vicenza, Italy

Leidos

Vicenza, Italy
Base: $34,500 annual; bonus/equity: not specified;...
Fully remote
Travel 25-75% of the time
Fluent in english communication
Process enrollments via does
This role supports active-duty military members and their families by providing essential healthcare enrollment and education services under the Defense Health Agency

Job Summary

  • This role supports active-duty military members and their families by providing essential healthcare enrollment and education services under the Defense Health Agency.
  • The position requires significant travel across multiple European locations including Italy, Germany, Spain, and the UK to ensure coverage at various sites.
  • Candidates must be U.S. citizens with appropriate visa status and possess strong organizational skills to manage complex beneficiary data and claims.

Matching Summary

This role supports active-duty military members and their families by providing essential healthcare enrollment and education services under the Defense Health Agency.

Salary

Base: $34,500 annual; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Travel 25-75% of the time
  • Fluent in English communication
  • Process enrollments via DOES
  • Update PCM records per MTF guidelines
  • Maintain HIPAA confidentiality standards

Nice-to-have

  • Experience with MHS Genesis system
  • Familiarity with TRICARE Overseas Program
  • Background in military healthcare delivery
  • Ability to lead informational briefings
  • Self-starter working independently

Key Requirements

  • Bachelor's degree OR Associate's plus 4 years health experience
  • U.S. Citizenship required
  • SOFA/Command-Sponsored dependent status or DoD contractor support
  • Valid Missione Visa and Soggiorno permit
  • 3+ years customer service experience
  • Eligible for ADP IT III clearance (Tier 1)

Work Rights

Must have US citizenship and SOFA/Command-Sponsored status or DoD contractor support

Tailored Resume

Cover Letter