Rockwall Kia is seeking a Service Advisor to enhance customer satisfaction by facilitating automotive service and repairs. The ideal candidate should possess customer service skills, basic mechanical knowledge, and experience as a service advisor or automotive technician
Job Summary
As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
We offer best in class industry benefits including competitive pay, medical, dental and vision plans, paid holidays & PTO, disability, life insurance, 401(k), and employee stock purchase plan.
Matching Summary
Match Score: 85
Rockwall Kia is seeking a Service Advisor to enhance customer satisfaction by facilitating automotive service and repairs. The ideal candidate should possess customer service skills, basic mechanical knowledge, and experience as a service advisor or automotive technician.
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Writing repair orders
Maintaining customer records
Communicating needs between customer and technician