Decision Center Associate

Goatgroup

Easton, United States
On-site
Document issues and communicate with sellers
Ensure orders solved for same-day shipment
Understand shoe conditions and goat standards
The Operations team manages the worldwide distribution network responsible for authenticating sneakers and fulfilling orders

Job Summary

  • The Operations team manages the worldwide distribution network responsible for authenticating sneakers and fulfilling orders.
  • You will document issues, communicate with buyers and sellers, and ensure orders are resolved for same-day shipment.
  • The role requires physical stamina to stand for long periods and lift heavy boxes while working in a fast-paced environment.

Matching Summary

The Operations team manages the worldwide distribution network responsible for authenticating sneakers and fulfilling orders.

Skills & Requirements

Must-have

  • Document issues and communicate with sellers
  • Ensure orders solved for same-day shipment
  • Understand shoe conditions and GOAT standards
  • Pick shoes from inventory and process returns
  • Take photos quickly and accurately of sneakers
  • Stand for up to 12 hours continuously
  • Lift and move boxes up to 35 pounds

Nice-to-have

  • Background in dealing directly with customers
  • Willing to work extended hours during crunch times
  • Quick learner able to work independently
  • Experience operating carts and dollies
  • Ability to handle increasing levels of responsibility

Key Requirements

  • Must be able to stand for up to 12 hours
  • Must be able to lift and move boxes up to 35 pounds
  • Available to work weekends and holidays as needed

Work Rights

Not specified

Tailored Resume

Cover Letter