Paradox helps organizations around the world reimagine recruitment and hiring with a conversational recruiting platform powered by AI
Job Summary
Paradox helps organizations around the world reimagine recruitment and hiring with a conversational recruiting platform powered by AI.
As a Client Success Manager, you will partner with enterprise clients globally to provide exceptional service including onboarding, training, support, and account expansion.
Workday offers a flexible work approach combining remote and in-person time, with a culture rooted in integrity, empathy, and shared enthusiasm.
Matching Summary
Paradox helps organizations around the world reimagine recruitment and hiring with a conversational recruiting platform powered by AI.
Salary
Base: $99,800 - $149,600 USD (Chicago); $90,300 - $160,400 USD (additional US locations); Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package
Skills & Requirements
Must-have
Customer success management
Enterprise SaaS solutions support
Global client collaboration
AI-powered software expertise
Training and onboarding clients
Account management and renewal
Nice-to-have
Cross-functional team collaboration
Strong communication skills
Mentorship of junior team members
Flexible work environment
Data analysis and organization skills
Key Requirements
7+ years customer success experience (Sr.)
5+ years customer success experience (Manager)
Experience with enterprise SaaS implementations
Technical understanding of complex software ecosystems