Payment Collections Specialist (spanish-speaking) – Social Media

Concentrix

Porto, Portugal
Competitive salary (base + bonuses); not specified...
On-site
Spanish fluency (c2 level)
English proficiency
Customer-centric approach
Concentrix is seeking a Spanish-speaking Payment Collections Specialist for an on-site position in Porto, Portugal. The role focuses on managing overdue accounts, fostering customer relationships, and ensuring operational excellence while offering opportunities for career growth and development

Job Summary

  • Proactively reach out to customers with overdue balances via voice or written communication to encourage timely payments.
  • Build and maintain strong customer relationships to reduce disputes and ensure future payments are timely.
  • Competitive salary with additional bonuses and full paid training are offered.

Matching Summary

Match Score: 85

Concentrix is seeking a Spanish-speaking Payment Collections Specialist for an on-site position in Porto, Portugal. The role focuses on managing overdue accounts, fostering customer relationships, and ensuring operational excellence while offering opportunities for career growth and development.

Salary

Competitive salary (base and additional bonuses); Not specified; Not specified

Skills & Requirements

Must-have

  • Spanish fluency (C2 level)
  • English proficiency
  • Customer-centric approach
  • Proactive customer outreach
  • Dunning process management

Nice-to-have

  • Empathy and resilience
  • Strong problem-solving skills
  • Building customer relationships

Key Requirements

  • 2 years of experience in Collections
  • Experience in Key Accounts & Agencies
  • Experience in the Digital Industry
  • Fluent in Spanish (written and spoken at C2 level)
  • Strong command of English

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter